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Whitelabel: How to suspend a user?

Adam avatar
Written by Adam
Updated over 2 weeks ago

To suspend a user, please follow the steps below!

Suspending a user:

  1. On your admin dashboard, go to the users page:

  2. Then select the user you want to suspend:

  3. Click the suspend user in the top right:

  4. Enter your reason in the input box and click "Suspend User":

This is what the user will see when suspended:

NOTE: This will NOT delete this user from the database. For a full database sweep, you will need to contact us.

Identity Suspended Users:

When looking at suspended users, at the top of the user page, you see the date of suspension and the reason.

You will also see a red dot on the list of users!

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