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Whitelabel Add-On: 24/7 Live chat

Adam avatar
Written by Adam
Updated over a month ago

We’re excited to announce that you can now provide a fully white-labeled 24/7 live chat service to your users!
Your customers will receive round-the-clock live chat support from trained agents — all operating seamlessly under your brand identity.

Our 24/7 live chat agents can assist your customers with:

  • ✅ Checking release status

  • ✅ Checking rejection reasons

  • ✅ Checking account information

  • ✅ Any custom material you provide — our agents will follow your specific guidelines

For escalations, you choose the coverage level that works best:

  • Full Coverage Plan – If our frontline agents can’t assist, our backend team steps in to resolve it.

  • Frontline 24/7 Plan – You handle conversations that our frontline agents couldn’t resolve.


💬 Pricing Plans

Basic – $29/mo

  • Includes 25 chats

  • $1.25 per additional chat

  • Includes Proactive Chat

Advanced – $69/mo

  • Includes 50 chats

  • $1.10 per additional chat

  • Includes Proactive Chat

Enterprise – $80/mo

  • Includes 100 chats

  • $1.00 per additional chat

  • Includes Proactive Chat

Custom Plan
Need something tailored? We can create a custom plan with your desired monthly chat volume and unique feature set.

To get started, contact your account manager or email [email protected], or start a live chat.

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